Neuralworks — App Support

Developer: Ivan Law · Neuralworks

Need help? Contact us

Email: [email protected]
We typically reply within 1–2 business days.

Our Apps

AetherChef — 智慧私藏食譜

Save recipes from any website, plan meals, and cook hands-free with a dedicated cooking mode.

SwiftConvert — 極速本地檔案轉換

100% on-device file converter for images, audio, and video. No uploads, full privacy.

AetherLink — 靈感收藏夾

A Pinterest-style bookmark manager. Save links from any app via the Share Extension.

LiDAR Vision Pro

Advanced room scanning and 3D visualization powered by your iPhone's LiDAR sensor.

3D Scan & Measure

Accurate real-world measurement using LiDAR and ARKit.

DriveLog Pro — 車輛日誌

Fuel and maintenance tracker with CSV/PDF export and detailed charts.

Frequently Asked Questions

How do I cancel a subscription?

All subscriptions are managed through the App Store. Open Settings → [your name] → Subscriptions on your iPhone or iPad, choose the app, and tap Cancel Subscription. Cancelling stops future renewals; your current term remains active until it expires.

How do I get a refund?

Refunds are handled by Apple. Visit reportaproblem.apple.com, sign in with your Apple ID, find the purchase, and select Request a Refund.

How do I restore a previous purchase?

Inside any of our apps, open Settings → Restore Purchases. Make sure you are signed in with the same Apple ID used for the original purchase.

Where is my data stored?

All our apps store data entirely on your device using Apple's SwiftData / Core Data. We do not operate servers that collect your personal content. See our Privacy Policy for full details.

How do I delete my data?

Because data is stored locally, deleting the app from your device removes all associated data. To clear data while keeping the app, use the in-app settings or reinstall.

A feature isn't working / I found a bug

Please email [email protected] with:

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